Message Tracking

The TrackLog provides complete visibility into all AS2 message transactions - both sent and received. Search, filter, and troubleshoot message exchanges.

TrackLog Overview

Every AS2 transaction is logged in the TrackLog, including:

• Unique message ID
• Sender and receiver AS2 IDs
• Transaction status
• Timestamps for creation and last update
• Links to EDI content and MDN receipts

Searching and Filtering

Use the filters to find specific transactions:

• Search by ID - Enter a full or partial message ID
• Filter by Status - Show only successful, failed, or pending messages
• Date Range - Filter transactions within a specific time period

Transaction Operations

Operation	Description
Copy EDI URL	Get a pre-signed S3 URL to download the original EDI content
Copy MDN URL	Get a pre-signed S3 URL to download the MDN receipt
Error Msg	View detailed error information for failed transactions

Message Status Reference

Messages progress through various statuses during sending and receiving. The status indicates the current state of message processing.

Outbound (Sending) Statuses

Status	Code	Meaning
Waiting to Encrypt	21	Message queued for encryption processing
Original File Saved	22	Original EDI file archived to S3
Encryption Success	23	Message encrypted successfully
Send Success	24	Message sent to trading partner's AS2 endpoint
MDN Received	25	MDN receipt received and decrypted successfully
MDN Saved	26	Message delivered successfully, MDN receipt stored in S3

Inbound (Receiving) Statuses

Status	Code	Meaning
Wait to Decrypt EDI	11	Incoming message queued for decryption
Decrypt EDI Successfully	12	Message decrypted and signature verified
Save Decrypt EDI to S3 Successfully	13	Decrypted EDI file saved to S3
Create EDI to S3 Successfully	14	MDN generated and saved to S3
Send MDN Successfully	15	MDN receipt sent back to sender

EDI Transformation Statuses

Status	Code	Meaning
Parse EDI Successfully	60	EDI document parsed to JSON successfully
Transform to EDI Successfully	70	JSON transformed to EDI format successfully

Error Statuses

Status	Code	Meaning
Decryption Failed	31	Failed to decrypt incoming message
Decrypt MDN Error	32	Failed to decrypt MDN receipt
Encryption Failed	41	Failed to encrypt outgoing message
Encrypt MDN Error	42	Failed to encrypt MDN receipt
Send Failed	52	Message delivery failed - check error details
Parse EDI Error	61	Failed to parse EDI document
Transform to EDI Partnership Not Exists	71	Partnership not found for EDI transformation
Transform to EDI Error	72	Failed to transform JSON to EDI
Partnership Not Found	91	No matching partnership configuration found
AS2 Exception	92	AS2 protocol processing error
Unknown Status	99	Unknown or unhandled error
AS2 Exception	999	Critical AS2 processing exception

Troubleshooting Failed Messages

When a message fails, click "Error Msg" to see details. Common issues include:

• Connection timeout - Partner's endpoint is unreachable
• Certificate error - Expired or mismatched certificates
• Decryption failed - Wrong encryption key or algorithm mismatch
• Signature verification failed - Certificate mismatch